Returns & Exchanges FAQ
You can return or exchange any product within 30 days of purchase, provided that the product has not been worn or stained, is in its original packaging, and has all its tags and tickets intact. However, you must arrange for the shipment of the products back to us at your own cost. We do not refund original shipping charges, unless the original shipment had an error on our part. Allow 3 - 4 weeks for your return to be processed and your exchange or refund to be received.
To return a product to us, please send an email to firstname.lastname@example.org with your name and order number. Once Customer Service is able to verify your order they will send you a return shipping label. Items sent for a size exchange will take 5 days to ship after your return has been received.