Free shipping in the continental US

Free shipping and returns

FAQs

Please read our FAQs page to find out more.

WHEN WILL MY ITEM SHIP?

MOST ITEMS SHIP IN 2-3 BUSINESS DAYS. if YOU PAY FOR EXPEDITED SHIPPING THEY WILL SHIP IN THE ALLOTED TIME.

HOW DO I ACCESS MY TRACKING INFORMATION?

PLEASE ALLOW 24/48 HOURS FOR YOUR TRACKING INFORMATION TO UPDATE ONCE YOU HAVE PLACED YOUR ORDER. UNFORTUNATELY THE CARRIERS CONTROL THIS AND WE CAN'T MAKE IT HAPPEN ANY FASTER.

WHERE IS SIZING INFORMATION?

EACH OF OUR ITEMS SHOULD HAVE A SIZING CHART AS THE LAST IMAGE IN THE CAROUSEL. PLEASE USE THE CHART IN THE IMAGES FOR BEST FIT. IF YOUR PRODUCT DOESN'T HAVE A SIZING CHART PLEASE E-MAIL CUSTOMERSERIVCE@PJAMMY.COM AND A CHART FOR THAT PRODUCT WILL BE SENT TO YOU.

CAN I CHANGE AN ADDRESS ON MY ORDER?

UNFORTUNATELY NO, ONCE AN ORDER IS PLACED WE ARE UNABLE TO MAKE ANY CHANGES. THIS HELPS KEEP CUSTOMER INFORMATION SAFE AND SECURE. IF YOU HAVE A CONCERN WE RECOMMEND CONTACTING THE CARRIER ONCE YOU HAVE YOUR TRACKING INFORMATION.

HOW DO I PROCESS A RETURN OR EXCHANGE?

PLEASE SEE OUR "RETURNS & EXCHANGES" LINK AT THE BOTTOM OF OUR HOMEPAGE.

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